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Accident Claim Filing Instructions

Does your claim meet the definition of Accident?

 

Definition of Accident*:

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Injury sustained by the insured, which is the direct result of an accident, occurring independently of disease, bodily infirmity, or any other cause while this policy is in force.

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If Emergency Treatment is necessary, it must be received from: an emergency room; a hospital as an outpatient or as an inpatient for a period of twelve hours or less; a clinic; an ambulatory surgical center; or the office of a physician or surgeon. Such treatments must be received within 48 HOURS of the injury. (The State of Georgia allows 72 HOURS.)

 

*Definition of an accident may vary by policy.

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How to file a claim:

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*Globe Life Liberty National Division Quick Claims™ is available for most properly documented accident claims with an emergency room (ER) benefit. The claim must be submitted online through our eService portal Monday through Friday and the required documentation must be uploaded by 2 p.m. Central time zone in order to be reviewed in one business day. Processing time is based on business days and after all required documentation needed to render a decision is received and no further validation and/or research is required. The claims payment must be $5,000 or less to qualify for Direct Deposit. If you are submitting multiple accident claims on the same day then the sum of payments must be $5,000 or less to qualify for Direct Deposit.

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Company Information
Globe Life Liberty National Division

Corporate Address: P.O. Box 8080, McKinney, TX 75070

Customer Service: (800) 333-0637 or (205) 325-4979

Hours of Operation: Monday – Friday, 8:30 a.m. – 6:00 p.m. (EST)

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THE RICH AGENCIES OFFICE LOCATIONS
Orlando Office
3440 Hollywood Blvd
Suite 415
Hollywood FL 33021
Tampa Office
710 Oakfield Dr
Suite 250
Brandon, FL  33511
Melbourne Office 
1747 Evans Rd
Suite 101
Melbourne FL 32904
West Palm Office
2393 S Congress Ave
Suite 200
West Palm Beach FL 33406
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Insurance policies and benefits may vary by state. Coverage is subject to policy terms and conditions. Globe Life Liberty National Division is a subsidiary of Globe Life Inc

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